SAP B1 Vendor Self Service Portal

Customer Self Service Portal for SAP Business One

Customer Self Service Portal

Introduction of Customer Self Service Portal

The SAP Customer Self Service Portal is a web-based platform designed to revolutionize your customer service experience.
It allows your customers to find solutions, report issues, and track their requests in real-time, all from one intuitive interface.

Customer Self Service Portal is a Web Application that helps Customers to access their account information and document status using secure APIs from SAP B1

Why Kabeer has developed a Customer Self Service Portal

SAP’s Customer Self Service Portal is designed to empower your customers, streamline your service processes, and ultimately, drive your business forward.

The Customer Self Service Portal allows for a tailored experience, adapting to the needs and preferences of each user.

Customer Self Service Portal Provides Personalized Dashboards, Relevant Content Recommendations, and even Targeted Offers.

By keeping this all in view Kabeer Consulting Group Developed a Customer Self Service Portal to help your organization run smoothly

Vendor Self Service Portal for SAP B1

Key features of the SAP B1 Customer Self Service Portal

Real-Time Order Tracking
Automated Service Requests
Personalization
Integration
Analytics

Functions of SAP B1 Customer Self Service Portal

User Login

User Login

The login page of the portal where the user has to login for the Customer Self Service Portal

OTP for Login

OTP is used for Security purposes in Customer Self Service Portal. When Customer will enter Credentials then OTP will get sent on their mail

Dashboard

A dashboard is a way of displaying various types of visual data on one page of the Customer Self Service Portal.

Account Statement

The Account Statement holds the Account Balance Information. The Customer can download the Balance Information File in PDF Format.

Sales Order – Open

Information About Sales Order (Open Status) will come and the Customer can download PDF file. Also, we can view created Sales Orders as well as Create Delivery

Sales Order

Information About Sales Orders (Open Status) will come. This is the view only Screen.

Sales Order – Closed

Information About Sales Order (Closed Status) will come and the Customer can download a PDF file.

Sales Order – Canceled

Information About Sales Order (Canceled Status) will come and the Customer can download PDF file.

Delivery

Delivery – Open

Information About Delivery (Open Status) will come and the Customer can see Open documents.

Delivery – Closed

Information About Delivery–(Closed Status) will come and the Customer can see Closed documents.

Delivery – Canceled

Information About Delivery (Canceled Status) will come and the Customer can see Canceled documents.

AR Invoice

AR Invoice – Open

Information About AR Invoice (Open Status) will come and Customer can see Open AR Invoice documents.

AR Invoice – Closed

Information About AR Invoice (Closed Status) will come and Customer can see Closed AP Invoice documents.

AR Invoice – Canceled

Information About AR Invoice (Canceled Status) will come and Customer can see Canceled AR Invoice documents.

Credit Note

Information About Credit Note and the Customer can also Download the file.

Payment Advice

Information About Payment Advice and the Customer can also Download the file.

POD Download

Information About Proof of Delivery (POD) and the Customer can also Download the file.

WHT Upload

Customers can write the valuable Remark and can also Upload the file.

Change Password

Customers can change their password after logging into Customer Self Service Portal.

Admin Login

Admin Login

Login page where Admin can log-in and can access the Admin area

Admin Dashboard

A dashboard is a way of displaying various types of visual data in one page of the Customer Self Service Portal.

Dispute Invoice

Information About Dispute Invoice will come and Only Admin can see Dispute Invoice documents.

Upload POD Proof of Delivery

Admin can Upload Multiple Proof of Delivery

AR Invoice – Open

Information About AR Invoice (Open Status) will come and Only Admin can see Open AR Invoice documents and Admin can checked box and Dispute the AR Invoice.

Customer Self Service Portal

Introduction Video

Kabeer has developed 60+ Add-ons, few of them are

Quality Check Add-on
Bar / QR Code & Scanning Add-on
Digital Signature
Production Addon for SAP B1
Production Addon
E-Invoice & E-Way Bill
Budget Add-on
Vendor Rating Add-on
Job Work Addon for SAP B1
Job Work Add-on
Master Data Approval Add-on
Returnable Transport Packaging Add-on
Metal Industry Add-on
Milk Processing Add-on
Dairy Industry Add-on
Rebates & Incentive Add-on
Gate Entry Add-on
Hospital Management Add-on
Meat Industry Add-on
Foreign Trade Add-on
Enterprise Property management Add-on

Web Applications

HRM Application
Sales & Store Management
Vendor Self Service
Dealer Management System
Salesforce Management System
Service Management Application